Mat from VFTuner has resolved the issue for us. Bits and pieces of the upcoming VFTuner update were applied and we seem to be back up and running. I guess in the soon to be released version the system which credits ECU IDs to an account will be reworked. Ultimately, the software appears to be working as intended.
We will resume the ECU ID conversion process as soon as possible.
Big thanks to Mat and VFTuner for the quick remedy!
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